Privacy Policy

At The Keeper and the Dell, your privacy matters to us. This policy outlines how we collect, use, and protect your personal information when you visit our website or get in touch with us. By visiting www.thekeeperandthedell.com, you agree to the practices described below.

 

What We Collect

We may collect and store the following information:

Information you give us directly When you fill out a form on our website, contact us by email or phone, or message us via social media, you may share personal details such as your name, email address, phone number, and any other information you choose to provide.

Information we collect automatically When you visit our site, we may automatically collect certain technical data such as:

· Your IP address

· Browser type and version

· Time zone setting

· Device type and operating system

We use tools like Google Analytics to help us understand how visitors use our site so we can improve it.

 

How We Use Your Information

We use your information to:

· Respond to your enquiries

· Provide details about our services or events

· Manage any bookings or agreements made with you

· Improve our website and services

· Comply with any legal or regulatory obligations

We do not share your personal data with third parties unless:

· You ask us to (e.g. to connect with a recommended supplier)

· We’re required to by law

· We sell or transfer the business, in which case data may transfer to the new owner under the same terms

 

How We Store Your Information

Our website is hosted on the Wix.com platform. Your data may be stored through Wix’s secure servers, databases, and general applications. Any follow-up communication from us is sent via our secure business email system.

We take reasonable steps to keep your data safe, and we only hold onto it for as long as necessary to provide the services you’ve requested or to comply with legal obligations.

 

Your Rights

You have the right to:

· Access the personal data we hold about you

· Ask us to correct or update your details

· Request that we delete your personal data

· Withdraw your consent to be contacted at any time

If you’d like to exercise any of these rights, just email us at lolly@thekeeperandthedell.com or write to: The Keeper and the Dell, Ringland Lane, Ringland, Norfolk, NR7 6JW

 

Changes to This Policy

We may update this policy occasionally to reflect changes in the law or how we operate. The latest version will always be available here on our website.

 

Questions or Concerns?

We’re always happy to clarify anything about how your data is handled. You can reach us at: Email: hello@thekeeperandthedell.com Post: The Keeper and the Dell, Ringland Lane, Ringland, Norfolk, NR7 6JW

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